{"id":6168,"date":"2024-08-08T17:18:25","date_gmt":"2024-08-08T17:18:25","guid":{"rendered":"https:\/\/www.giveffect.com\/nonprofit-resource-center\/?p=6168"},"modified":"2024-10-09T15:21:42","modified_gmt":"2024-10-09T15:21:42","slug":"summer-donor-engagement-12-email-tips","status":"publish","type":"post","link":"https:\/\/wordpress.giveffect.com\/summer-donor-engagement-12-email-tips\/","title":{"rendered":"Summer Donor Engagement: 12 Email Tips"},"content":{"rendered":"<p>Unlike other times of the year, the summer provides a respite from some of the more demanding giving seasons in the nonprofit world.<\/p>\n<p>But, while the so-called \u201csummer slump\u201d in the philanthropic sector can be great for tired nonprofit employees, it can be disastrous for donor engagement. Without lots of fundraising activities going on, donors can lapse and lose interest, and when giving season rolls around, they can be far out of sight.<\/p>\n<p>In this blog, we\u2019ll cover everything you need to know about sustaining donor engagement through the summer, particularly through email\u2014a great, non-intrusive way to remind donors of your mission and maintain connection, without asking too much of them during their busy season.<\/p>\n<h2><strong>Why Is Donor Engagement So Slow In The Summer?<\/strong><\/h2>\n<p>Lots of nonprofits report that the summer\u2014mainly July and August\u2014tends to be the <a href=\"https:\/\/www.nonprofitpro.com\/the-fundraisers-annual-calendar\/#:~:text=July%20to%20August%20may%20be,expect%20returns%20from%20direct%20mail.\">worst months to fundraise<\/a> and connect with stakeholders. But why is that?<\/p>\n<p>Typically, in the summer, donors experience:<\/p>\n<ul>\n<li><strong>Distractions:<\/strong> Though summer can be a time of rest, for many donors, it is full of vacations, activities, and spending time with family and friends. This shift in focus and routine often means that donors are less likely to attend events or contribute to causes.<\/li>\n<li><strong>Competing financial priorities:<\/strong> Summer often brings about additional expenses, such as travel costs, recreational activities, and back-to-school preparations. With a tightened budget, charitable giving might take a backseat as donors prioritize personal spending.<\/li>\n<li><strong>Limited nonprofit activities:<\/strong> The end of the year is the <a href=\"https:\/\/360matchpro.com\/fundraising-statistics\/\">biggest season for giving<\/a>. Because of that, many nonprofits schedule their major fundraising events, campaigns, and appeals around this time of year. Meaning, there\u2019s often a natural lull in activity during the summer, causing donors to drop off and lose interest.<\/li>\n<\/ul>\n<h2><strong>Why Does Summer Donor Engagement Matter?<\/strong><\/h2>\n<p>If you&#8217;re a busy nonprofit, you might be thinking: Okay, well, the summer is a great time for us to rest and take a step back from engaging with donors and <a href=\"https:\/\/www.giveffect.com\/nonprofit-resource-center\/the-ultimate-mid-year-review-guide-for-nonprofit-success\/\">conduct a mid-year review<\/a>. While it\u2019s true that the summer is a great time to reset and get your affairs in order, not consistently engaging with donors during that time can lead to long-term consequences.<\/p>\n<p>Not only is retaining old donors <a href=\"https:\/\/nonprofitquarterly.org\/2013\/08\/15\/donor-retention-what-do-we-know-what-can-we-do-about-it\/\">more cost-efficient<\/a> than trying to attract new ones, but research actually shows that there&#8217;s also a direct <a href=\"https:\/\/www.nonprofitpro.com\/article\/fundraising-effectiveness-project-reveals-drops-donor-participation\/\">correlation<\/a> between retention and gift size: the more a donor seemingly gives, the more likely they are to remain loyal to your organization. Meaning, the more you can keep in touch with donors\u2014and <a href=\"https:\/\/www.giveffect.com\/nonprofit-resource-center\/tips-for-building-lasting-donor-relationships\/\">build lasting relationships<\/a>\u2014 the better off your nonprofit will be.<\/p>\n<h2><strong>12 Email Tips For Sustaining Donor Engagement Through The Summer<\/strong><\/h2>\n<p>While fundraising events are effortful for nonprofits, they\u2019re also a big ask for busy donors. Instead of trying to engage with supporters through in-person programs, email works as a nonintrusive, simple, and incredibly effective touchpoint.<\/p>\n<h3><strong>1. Personalize Your Outreach<\/strong><\/h3>\n<p>Research shows that personalization in marketing materials is essential for conversion: Donors feel <a href=\"https:\/\/www.multivu.com\/players\/English\/7802151-abila-donor-loyalty-study\/\">71% more engaged<\/a> when they receive personalized communications from the nonprofits they support. And it&#8217;s why <a href=\"https:\/\/www.nptechforgood.com\/101-best-practices\/email-marketing-statistics-for-nonprofits\/\">more than 60% of nonprofits<\/a> already use personalization in their email marketing.<\/p>\n<p>Here\u2019s what that means for nonprofits: It\u2019s not enough to send out generic emails to your entire donor base. Use a <a href=\"https:\/\/www.giveffect.com\/marketing-and-communications-system\">marketing and communications software<\/a> that allows you to segment and sort donor lists and input personalized information to create a more genuine connection with donors.<\/p>\n<h3><strong>2. Use A\/B Testing<\/strong><\/h3>\n<p>Summer is a perfect time to enhance your email strategy with little effort. Create different emails and newsletters with varied subject lines to see which ones have higher open rates. For example, send two versions of an email with different subject lines, like \u201cUrgent: Help Us Today,\u201d vs. \u201cYour Support is Needed Now!\u201d<\/p>\n<p>Likewise, experiment with content, too. Try different email formats, lengths, and types of content (e.g., text-heavy vs. image-heavy) to determine what resonates best with your audience.<\/p>\n<p>Be sure to use a marketing and communications software that allows you to track email metrics, too, like open and bounce rates so you can assess what\u2019s working and what\u2019s not.<\/p>\n<h3><strong>3. Target Lapsed Donors<\/strong><\/h3>\n<p>Lapsed donors can be a challenge to recapture, but they\u2019re well worth it if you do. In order to capitalize on this audience, create a distinct email campaign that targets them.<\/p>\n<p>Using a <a href=\"https:\/\/www.giveffect.com\/relationship-management-system\">robust CRM software<\/a>, segment donors based on past interactions, donation amounts, and engagement levels. Then, create emails that speak to their personal experiences with your nonprofit, new initiatives you\u2019re hoping they take part in, and more.<\/p>\n<h3><strong>4. Encourage Recurring Giving<\/strong><\/h3>\n<p><a href=\"https:\/\/www.giveffect.com\/nonprofit-resource-center\/recurring-donor-giving-options\/\">Recurring giving<\/a> is one of the best ways for nonprofits to retain donors and create long-term sustainability. But often, encouraging recurring giving falls by the wayside during the slower giving seasons.<\/p>\n<p><a href=\"https:\/\/www.giveffect.com\/nonprofit-resource-center\/columbia-lighthouse-for-the-blind-achieves-32-email-open-rate-increases-recurring-donations-with-giveffect\/\">Columbia Lighthouse for the Blind<\/a>, for example\u2014a nonprofit that helps the blind or visually impaired in the greater Washington region overcome the challenges of vision loss\u2014started encouraging its supporters to sign up for a recurring giving program (Monthly Sustainers Program) through its email newsletter.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-6169 size-medium\" src=\"https:\/\/wordpress.giveffect.com\/wp-content\/uploads\/2024\/08\/8.8.2024-Blog-post-insert-image-212x300.png\" alt=\"Columbia Lighthouse for the Blind\" width=\"212\" height=\"300\" data-wp-pid=\"6169\" srcset=\"https:\/\/wordpress.giveffect.com\/wp-content\/uploads\/2024\/08\/8.8.2024-Blog-post-insert-image-212x300.png 212w, https:\/\/wordpress.giveffect.com\/wp-content\/uploads\/2024\/08\/8.8.2024-Blog-post-insert-image-360x509.png 360w, https:\/\/wordpress.giveffect.com\/wp-content\/uploads\/2024\/08\/8.8.2024-Blog-post-insert-image.png 441w\" sizes=\"(max-width: 212px) 100vw, 212px\" \/><\/p>\n<p>Since launching the email campaign, their newsletter has achieved an impressive average open rate of 32.1%, which surpasses the industry standard by 10%. Additionally, their recurring giving program brought in an average of $576 in monthly recurring donations.<\/p>\n<p><a href=\"https:\/\/www.giveffect.com\/nonprofit-resource-center\/columbia-lighthouse-for-the-blind-achieves-32-email-open-rate-increases-recurring-donations-with-giveffect\/\">Read the full case study \u2192<\/a><\/p>\n<p>During the slower summer season, take the time to introduce or reintroduce your donors to recurring giving as a way that they can remain supportive with little effort on their part.<\/p>\n<h3><strong>5. Leverage Automated Email Sequences<\/strong><\/h3>\n<p>Email sequences are a great, effective way to engage with donors. With platforms like Giveffect, nonprofits can create and automate these campaigns in minutes.<\/p>\n<p>For example, your nonprofit might create a drip campaign or a series of automated emails that gradually share more about your work, upcoming events, and volunteer opportunities. These can be scheduled to go out at regular intervals throughout the summer.<\/p>\n<p>Examples of effective drip campaigns include:<\/p>\n<ul>\n<li>New donor welcome journey<\/li>\n<li>Donor anniversary journey<\/li>\n<li>Volunteer anniversary journey<\/li>\n<li>Constituent birthday journey<\/li>\n<\/ul>\n<h3><strong>6. Include Interactive Content<\/strong><\/h3>\n<p>Instead of sending donors a generic newsletter or email, engage them in interactive content. Send polls and surveys that encourage donor participation and feedback, and even incorporate fun quizzes or challenges that relate to your cause.<\/p>\n<p>Even better\u2014set up challenges for donors related to your email and offer incentives and prizes for winners. For example, tell donors that if they forward your email to 5 new recipients welcoming them to your mission, you\u2019ll enter their name into a raffle for a grand prize.<\/p>\n<h3><strong>7. Offer Exclusive Content<\/strong><\/h3>\n<p>To keep donors informed throughout the summer, consider creating and sending exclusive content, such as behind-the-scenes reports or detailed updates that only email subscribers have access to. Or, host an online event or webinar and only send invites via email.<\/p>\n<h3><strong>8. Share Impactful Stories<\/strong><\/h3>\n<p>No matter the season, storytelling is always evergreen. To keep donors connected and engaged with your mission when there are few fundraising events or volunteer opportunities, gather and select new or old testimonials and feature them in a newsletter. If possible, include photos and videos, too, to better create an emotional connection.<\/p>\n<p>Some impactful stories might include spotlights of:<\/p>\n<ul>\n<li>Donors<\/li>\n<li>Beneficiaries<\/li>\n<li>Nonprofit staff<\/li>\n<li>Volunteers<\/li>\n<li>Other important community members<\/li>\n<\/ul>\n<h3><strong>9. Go Beyond Financial Asks<\/strong><\/h3>\n<p>In addition to sending out a donation request, remind donors of upcoming volunteer opportunities and how they can get involved. Offering volunteer opportunities keeps donors engaged and deepens their connection to your cause\u2014plus, it gives supporters<a href=\"https:\/\/papers.ssrn.com\/sol3\/papers.cfm?abstract_id=4106793\"> a sense of control<\/a> over their contributions, which monetary donations don\u2019t always offer.<\/p>\n<p>Be sure to provide easy sign-up links and detailed information about volunteer roles and keep track of their contributions in a <a href=\"https:\/\/www.giveffect.com\/volunteer-management-software\">volunteer management system<\/a>.<\/p>\n<h3><strong>10. Bring in a \u201cGuest\u201d Email Author<\/strong><\/h3>\n<p>Donors are probably used to receiving emails from a few key members of your organization\u2014your executive director, communications manager, etc.<\/p>\n<p>To pique donors\u2019 interests and keep them engaged, invite a trusted stakeholder from your nonprofit or community to author an email or email series. You might invite a beneficiary to talk about their experiences, a board member to reach out and give personal thanks, or even a new staff member to introduce themselves and create a connection.<\/p>\n<h3><strong>11. Show Appreciation<\/strong><\/h3>\n<p>Thanking your donors is always an effective way to make them feel seen and good about their support for your cause.<\/p>\n<p>Using a CRM and <a href=\"https:\/\/www.giveffect.com\/donor-moves-management\">moves management system<\/a>, round up some of your supporters&#8217; giving history and create a tailored thank you email that gives donors insights into how important their gift continues to be.<\/p>\n<h3><strong>12. Have Fun<\/strong><\/h3>\n<p>Engaging donors doesn\u2019t always have to be serious and professional. In fact, a lighthearted point of connection might just be the thing that keeps donors engaged and happy to support your cause.<\/p>\n<p>In light of the summer fun, show donors some funny behind-the-scenes moments of the last season\u2019s events, or personal anecdotes that made your staff smile. This will make donors feel like a part of the team, and even bring some levity to your mission.<\/p>\n<h2><strong>Succeed at Summer Donor Engagement with Giveffect<\/strong><\/h2>\n<p>Connecting and engaging with donors during any season requires lots of time, effort, and strategy\u2014not to mention the right tools. While cobbling together email marketing software and a CRM to effectively track and use donor information is possible, toggling between multiple software solutions can quickly cause errors and much more stress than necessary.<\/p>\n<p>With Giveffect, nonprofits can store all of their donors\u2019 information\u2014giving and interaction histories, event attendance, communication preferences, and more\u2014and use that information to create engaging, powerful, and automated email campaigns, right from the platform.<\/p>\n<p><a href=\"https:\/\/www.giveffect.com\/book-demo\">Book a Giveffect demo \u2192<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Unlike other times of the year, the summer provides a respite from some of the more demanding giving seasons in the nonprofit&#8230;<\/p>\n","protected":false},"author":4,"featured_media":6170,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","om_disable_all_campaigns":false,"footnotes":""},"categories":[478,488],"tags":[144,493],"class_list":{"0":"post-6168","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-blog-post","8":"category-featured-resource","9":"tag-donor-management-crm","10":"tag-marketing-communications-strategies"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.1 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Summer Donor Engagement: 12 Email Tips<\/title>\n<meta name=\"description\" content=\"Everything you need to know about sustaining donor engagement through the summer, particularly through email.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/wordpress.giveffect.com\/summer-donor-engagement-12-email-tips\/\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Summer Donor Engagement: 12 Email Tips","description":"Everything you need to know about sustaining donor engagement through the summer, particularly through email.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/wordpress.giveffect.com\/summer-donor-engagement-12-email-tips\/","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"BreadcrumbList","@id":"https:\/\/wordpress.giveffect.com\/summer-donor-engagement-12-email-tips\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/wordpress.giveffect.com\/"},{"@type":"ListItem","position":2,"name":"Summer Donor Engagement: 12 Email Tips"}]}]}},"_links":{"self":[{"href":"https:\/\/wordpress.giveffect.com\/wp-json\/wp\/v2\/posts\/6168","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.giveffect.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/wordpress.giveffect.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/wordpress.giveffect.com\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/wordpress.giveffect.com\/wp-json\/wp\/v2\/comments?post=6168"}],"version-history":[{"count":4,"href":"https:\/\/wordpress.giveffect.com\/wp-json\/wp\/v2\/posts\/6168\/revisions"}],"predecessor-version":[{"id":6282,"href":"https:\/\/wordpress.giveffect.com\/wp-json\/wp\/v2\/posts\/6168\/revisions\/6282"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/wordpress.giveffect.com\/wp-json\/wp\/v2\/media\/6170"}],"wp:attachment":[{"href":"https:\/\/wordpress.giveffect.com\/wp-json\/wp\/v2\/media?parent=6168"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wordpress.giveffect.com\/wp-json\/wp\/v2\/categories?post=6168"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wordpress.giveffect.com\/wp-json\/wp\/v2\/tags?post=6168"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}