Frequently Asked Questions

What is Giveffect?

Giveffect is an all-in-one top software provider to nonprofits. We are a four-part system:
  1. Online Giving and Offline Gift Tracking System
  2. Events, Fundraising & Friends Asking Friends System
  3. Volunteer Scheduling and Management System
  4. Full Relationship Management Database
The benefit of the bundling isn't simply that our software is far more affordable. It is more so that we go a step further: anything that happens on your website is entered automatically into the database:
  • Donations
  • Signups
  • Peer to peer fundraising
  • Volunteer forms
  • Liability & Waiver Forms
  • Scheduling
  • RSVP events
  • Ticket Sales events
  • Email Signups
  • ...and more!
At the same time, everything that should be sent out to your supporters will automatically be sent and prepared:
  • Tax-receipts
  • Thank-you notes
  • Volunteer Reminders
  • Quickbooks reports
  • Queries
  • ...and more!
Giveffect serves nonprofits with an annual revenue range between $200,000 to +$300,000,000. We specialize in serving small, mid-size and large scale nonprofit enterprise.
Still need help? Get in touch with us.
What is Giveffect?
Giveffect currently only serves 501(c)3 nonprofits in the United States and CRA approved nonprofits in Canada.
Still need help? Get in touch with us.
Where can I use Giveffect?
To put simply, Giveffect can replace over 10 systems with our software. However, we do more than just that. Here are the different types of systems that Giveffect can replace for you:
  • Online Giving System
  • Offline Gift Tracking System
  • Events Management System
  • RSVP Management System
  • Peer-to-Peer Fundraising System
  • Team Fundraising System
  • Crowdfunding System
  • Volunteer Scheduling and Management System
  • Relationship Management Database
  • Expense Tracking and Budget Management System
  • Task Management System
  • Reporting System
  • Email Marketing System
  • Forms & Waiver System
  • Online & Silent Auctions System
  • SMS Text-to-Give & Text-to-Bid System
  • Website Drag-and-Drop Design and Content Management System
  • ...and more!
Still need help? Get in touch with us.
How many systems can Giveffect replace?
Giveffect 30 minute demos will give you and your team a great understanding of how Giveffect is being used by Nonprofits across the nation. Our Client Success Managers will walk you through live examples and share best practices for using Giveffect as your:
  • Online Giving and Offline Gift Tracking System
  • Events, RSVP and Fundraising System
  • Volunteer Management System
  • Relationship Management Database
  • Backend Database
No worries, this won’t be a boring powerpoint slide. We’ll guarantee these 30 minutes will be worth your time! After the demo, we’ll invite you to experience the Giveffect system with our 14-day Free Trial. After the demo, if you’re interested - we’d be more than happy to connect you with other nonprofits similar to yours who are using the Giveffect system.
Still need help? Get in touch with us.
What should I expect in the Giveffect demo?
The benefits of using Giveffect as your all-in-one nonprofit software system isn’t simply that our system is far more affordable. We go a step further. When all your systems are connected, data will be logged automatically into the database. An integrated nonprofit system means that Giveffect’s Smart Automation Software can be put to work!
We’re also a tech company - so we’re a beacon of innovation. Every two weeks, we rollout new features to help optimize and simplify your day-to-day operations.
Still need help? Get in touch with us.
What is the benefit of an all-in-one nonprofit system?
Your Giveffect subscription begins once you select a pricing tier. If you signup for the 14-day free trial, the trial will automatically terminate after completion, no credit card required! Our plans are a monthly or annual recurring subscription and as such will renew every month or year, respectively, until you cancel.
Still need help? Get in touch with us.
When does Giveffect subscription begin?
Giveffect is a monthly or annual recurring subscription, so it will automatically renew on the same day each month or year, respectively.
Subscription terms are for a minimum of one year. You are welcome to cancel your subscription any time, as long as this is done at least one day before your cycle renews. You can cancel your account by going to Charity Settings in the left-navigation bar on your homepage, clicking on Pricing Plan and change your plan to Cancel.
Still need help? Get in touch with us.
Does the subscription auto-renew?
We’re trilled that you are thinking of Giveffect as a provider for all your nonprofit software needs!
We do offer a 14-day free trial. Once you sign up for the 14-day free trial, there’s a 24-hour vetting process by our Security Team to ensure your EIN number is correct. Once granted access, our in-house designers will customize the theme to match your organization's branding. Mock data is pre-loaded so you'll get a full feel for the system.
The 14-day free trial is a great way to see what you saw in the 30 minute demo. You can invite all your nonprofit colleagues to try the Giveffect System. Your team will get access to the online video tutorials and chat live with our support team.
Still need help? Get in touch with us.
Is there a trial subscription available?
The price of Giveffect varies by subscription tier. Full pricing is available at: www.giveffect.com/pricing
We believe in full transparency and no hidden fees. We require you to sign a minimum one year contract and each subscription tier is billed monthly or annually.
Still need help? Get in touch with us.
How much does Giveffect subscription cost?
We’re so excited that you want to share Giveffect with other nonprofits! If you login to your Giveffect Admin Backend, simply click "Refer a Non-Profit" to access your referral link. When you refer a nonprofit, both you and your referred nonprofit will save $20,000 in processing for free!
Can I refer a nonprofit to Giveffect?
We’re always improving our system. Every 2 weeks we rollout new features to improve your experience and add new features that will empower your staff and colleagues.
Don’t see a feature you’re looking for? Submit one here!
Is there a long-term commitment for Giveffect?
If you would like to speak with a representative about the Giveffect software, you can call us at: 415-851-0604. However, we do respond quicker by email: contact@giveffect.com.
Don’t see a feature you’re looking for? Submit one here!
What's the phone number for Giveffect?
Are you interested in Starting a Fundraiser for a nonprofit? We’re always looking to work with more nonprofits at Giveffect. We’d love to hear from our users about their favorite nonprofits! Feel free to submit any recommendations here, and definitely keep an eye for email updates regarding nonprofits on Giveffect!
Don’t see a feature you’re looking for? Submit one here!
I want to Start a Fundraiser. How do I recommend a nonprofit to use Giveffect?
Giveffect is always on the move and we’re actively expanding to more countries. We currently serve nonprofits across United States and Canada. You can follow our blog and social media pages for more updates as we launch the Giveffect system in new countries. If you would like us to enter your country sooner, leave a comment here.
We look forward to welcoming you to the Giveffect community!
Still need help? Get in touch with us.
My country doesn't have Giveffect. When will you be in my country?
We are very transparent with our subscription tiers and feature listings. If we’re missing a feature, it’s possible that it’s already part of our product roadmap. If not, simply submit your feature request here.
Still need help? Get in touch with us.
What are the main differences between each subscription tier?
We are committed to helping Nonprofits grow. At Giveffect, we pride ourselves in providing the best-in-class digital solutions to nonprofits. We hold ourselves accountable to continuously working for your organization long after you've joined us.
However, many nonprofit organizations tell us that they are unhappy with their current service provider but cannot switch because of contracts and cancellation costs. We think that's wrong. If you're a nonprofit that wants to use Giveffect, bring us your current contract with another service provider and we'll give you our software free of charge for that period (Giveffect Basic Plan)*.
Just another way we want you to know we've got your back.
Still need help? Get in touch with us.
Do you have a locked-in contract program?
We’re sorry to hear you’re interested in making a change to your subscription!
You can cancel your account by changing your Pricing Plan status in your Charity Settings.
You must request to cancel your subscription at least one day before the start of your next billing cycle in order to avoid auto-renewal for the following month.
Still need help? Get in touch with us.
How do I cancel my subscription?
We’re sorry to hear you’re interested in making a change to your Giveffect subscription. Just make sure you export all the data before canceling your subscription - we want to make sure you have all your data.
You can cancel your account by changing your Pricing Plan status in your Charity Settings.
You must request to cancel your subscription at least one day before the start of your next billing cycle in order to avoid auto-renewal for the following month or year.
Still need help? Get in touch with us.
What is Giveffect's cancellation policy?
All Giveffect clients get access to the built-in chat support tool at Giveffect. Phone support and Account Manager support are available for higher tiers. Check out the pricing page for more information: www.giveffect.com/pricing
Still need help? Get in touch with us.
What kind of support do you provide to Giveffect Clients?
Giveffect offers a number of admin logins per subscription tiers. Click here to see the difference in admin uses per Giveffect subscription tier. If you require more user admin logins beyond what’s already offered per tier, you can purchase an additional user admin key for: $99/month.
Still need help? Get in touch with us.
How many admins can log into Giveffect?

14-Day Free Trial

Once you apply for the 14-day free trial, our Nonprofit Vetting Team will take 24 hours to ensure that everything is good to go! The Vetting Team will confirm the EIN number and that the applicant does work for your nonprofit (we want to make sure that no one acts on behalf of you without your consent!). Once the Vetting Process has been approved, our in-house designers will brand the trial to your nonprofit and upload mock data - so you can truly play around with the full Giveffect System.
When can I start my 14-day free trial?
After the 14-day free trial, your Admin access will automatically terminate. You may select a pricing plan at that time if you wish to continue.
Subscription terms are for a minimum of one year. You are welcome to cancel your subscription any time, as long as this is done at least one day before your cycle renews. You can cancel your account by going to Charity Settings in the left-navigation bar on your homepage, clicking on Pricing Plan and change your plan to Cancel.
Still need help? Get in touch with us.
Does the subscription automatically begin after 14 days?
We’re sorry to hear that you want to cancel your 14-day free trial with Giveffect! We hope to see you soon when you’re team is ready to get setup.
You can cancel your account by changing your Pricing Plan status in your Charity Settings.
You must request to cancel your subscription at least one day before the start of your next billing cycle in order to avoid auto-renewal for the following month or year.
Still need help? Get in touch with us.
How can I cancel my 14-day free trial subscription?
Giveffect only offers one 14-day free trial per nonprofit organization by EIN number. If you’d like to give Giveffect another test run, you could sign up for a plan. Our subscription plans go month-to-month or annually.
Still need help? Get in touch with us.
Can I redo my 14-day free trial at a later date?
We’re thrilled that you’re interested in the Giveffect software! We rollout new features every 2 weeks, so there is a great possibility that your dream feature is already in the pipeline. Please speak with your Client Success Manager regarding this feature, or submit them here.
Still need help? Get in touch with us.
I like the Giveffect Nonprofit Software, but there are some features that I need that aren’t on your feature list. Are they in the pipeline?

Supporter Login Portal

Not at all! We make it easier for all your supporters to manage their tax-receipts, online donations, recurring donations, pledges, volunteers shifts, fundraising pages and event confirmations right on your website - with your branded portal.They have a choice to opt-in or out.
Still need help? Get in touch with us.
Is it mandatory for all my donors, volunteers and supporters create their own login portal?
The benefit of offering the supporter login portal is to make it easier for your team to manage all the inbound requests from your supporters. Rather than having your team search through the database to send tax-receipts, volunteer shifts or event tickets, the login portal provides a self-serve area for your supporters to manage their interactions with your organization (such as downloading tax receipts, updating volunteer shifts, track fundraising efforts and team participation, etc). All they have to do is simply create their own single-sign on.
Your staff will be happy to redirect them to the portal - instead of searching through the database to provide individual responses.
Still need help? Get in touch with us.
What is the benefit of the supporter login portal?
Yes! When donors donate to your online giving page or a fundraising page - the system will automatically send them a tax-receipt along with a link to invite them to create a login portal so they can access all their tax-receipts.
Still need help? Get in touch with us.
Can they download all their tax-receipts by simply logging in?
Yes! When volunteers sign up for a shift, their volunteer assignment will be logged automatically in the system. In the case where they have to cancel their shift, they simply have to login to your branded Giveffect portal to cancel. The spots available for that shift in your volunteer calendar will update in real-time.
Still need help? Get in touch with us.
Can volunteers cancel their shifts by logging in?

Data Migration

Simply email us all your excel sheets and cvs files from all your previous software providers. We’ve dealt with excel sheets as little as 1 sheet to as many as +25 sheets. Our all-star data migration team will communicate with you directly if changes need to be made or clarifications are required.
We’ve helped nonprofits carry over 20 years of data successfully. We’re proud to say that no client has ever losses any data from Giveffect’s data migration transfer process.
Still need help? Get in touch with us.
What do I need to give you for data migration?
Data migration typically takes approximately 7-14 business days to complete. However, depending on the number of files you provide us, it can be as little as 3 business days. No worries, while we’re migrating all of your data, you can still use the system to:
  • Setup Events and RSVP Pages
  • Setup Fundraising - Friends-Asking-Friends Campaigns
  • Setup Volunteering Shifts and Schedules
  • Setup Application Forms
  • ..and much more!
We’ve helped nonprofits carry over 20 years of data successfully. We’re proud to say that no client has ever losses any data from Giveffect’s data migration transfer process.
Still need help? Get in touch with us.
How long does it take Giveffect to migrate all my data?
Although you can do your data migration all by yourself with our batch import/export tools. We can also handle that for you! We charge $1,500 for each file that you provide us. If you provide us an excel file for all your donors, volunteers and database contacts, that will cost $4,500.
We’ve been working with plenty of nonprofits coming from specific software providers. Find out if you qualify for free data migration, click here.
Still need help? Get in touch with us.
How much does data migration cost?
Qualified nonprofits were using Raiser’s Edge (NXT), eTapestry, DonorPerfect, Keystone, CiviCRM, Salsa, Network For Good, Salesforce, Giftworks, Gifttool, Paypal, VolunteerHub, Volunteer Matrix, Volgistics, Eventbrite, Classy, Razoo, Crowdrise or Excel.
Contact your Client Success Manager for more details.
Still need help? Get in touch with us.
How do I qualify for free data migration?
If you change your pricing plan from free trial mode to paid mode - we can start the data migration process! Simply contact your Client Success Manager, and he or she will connect you with the Data Migration Team to get the ball rolling.
Still need help? Get in touch with us.
Can I get my data migrated during my 14-day free trial?

Relationship Management Database

No. We pride ourselves with providing you an all-in-one nonprofit solution.
We are a four-part system that includes a relationship management database where you can store and keep track of all your supporter’s background information, donation history, volunteer history, event participation history, fundraising history and much more. The power of having everything in one system means that we are able to create special features and tools to make your nonprofit management lives easier, one of which is the Giveffect Smart Automation software.
We take care of your full data migration, see if you qualify for free data migration today.
Still need help? Get in touch with us.
Can I integrate Giveffect with external CRM systems?
Depending on the subscription tier you decide to purchase, there will be a different contact record number associated to it. Click here to learn more: www.giveffect.com/pricing.
While you’re using a subscription tier and you find that you need more or less contact records, you can easily go into Charity Settings then select the Pricing Plan that fits your nonprofits’ needs most.
Still need help? Get in touch with us.
How many records can I store in each subscription tier?
You can add-on more contact records to store all your donor, volunteer, and supporter contact information by purchasing more in Pricing Plan under Charity Settings. When you surpass the record limit, you won’t be able to store more contact records, however you can add on 5000 more contact records for $199/month. If you require 10,000 more contact records, then it would cost $398/month.
Still need help? Get in touch with us.
How much does it cost to add more contact records?

Online & Offline Giving System

We partnered up with WePay to offer nonprofits on the Ultimate tier daily direct deposit. This means, at the end of each day, your nonprofit will automatically receive all the funds processed that day. It provides your team with more cashflow.
If you would like to learn more about the differences per subscription tier, click here: www.giveffect.com/pricing
Still need help? Get in touch with us.
How can I get daily direct deposit into my bank account?
Giveffect’s processing fee varies per subscription tier. There is a fee dedicated to the payment processors (2.2% + $0.30 per transaction) and Giveffect's transaction fee, which ranges between 1.9% - 3%.
Learn more about the different subscription tiers and the features associated per tier here: www.giveffect.com/pricing
Still need help? Get in touch with us.
What is the Giveffect processing fee?
Yes. Giveffect allows you to customize email templates for all tax-receipts and thank you notes going out to your nonprofit donors and supporters. A donor who donated more than $100 can receive a totally different thank you email compared to a donor who donated $1000. You can design the message the way you want.
Still need help? Get in touch with us.
Do you issue tax-receipts and thank you letters?
If your nonprofit runs flagship events under a different name, we have s solution for you. Giveffect offers microsite to nonprofits on the Ultimate tier. You can embed the Giveffect system in your microsite. The microsite will be branded to your flagship event and under that website domain name.
Still need help? Get in touch with us.
Do you offer microsite for flagship nonprofit events?

Volunteering System

Yes. You can turn any mobile phone, tablet or desktop into a virtual check-in kiosk station. Simply make sure that the device is connected to the Internet and you’re good to go.
Giveffect offers the Event Buddy Tool, which allows your volunteer members search for their name, and click “check-in”. When they’re done, all they have to do is click “check-out”. If you prefer to do it manually or enter this information later in the form of a batch entry - you may do that as well! The system automatically tracks all volunteer assignments, hours, logged notes, and much more!
Still need help? Get in touch with us.
Do you offer a volunteer onsite check-in kiosk?
Yes. Giveffect’s volunteer system is very comprehensive. You can easily track all volunteer hours and their completion rates right on the Giveffect Volunteer Dashboard or per Volunteer Profile. Easily create reports to filter out the best volunteer contributors. This way, you can make sure that your volunteers will reliably show up for each shift!
Still need help? Get in touch with us.
Do you do volunteer hours tracking?
All software powered by Giveffect is branded to your nonprofit. We simply embed our nonprofit software right on your site as a subdomain. This way, when a volunteer, donor or supporter takes part in any activity that you host, they will think that everything is done on your website.
Same goes for volunteer calendars. Once you’ve created the volunteer shifts, all you have to do is simply embed the calendar right behind your volunteer button. The Giveffect volunteer calendar is dynamic and reflects on the shifts and spots available per location in real-time. The header will be branded to your nonprofit.
Still need help? Get in touch with us.
Is our volunteer calendar branded to our nonprofit?
When a volunteer signs up for a volunteer shift, the Giveffect system will automatically send out a volunteer shift confirmation to their email. After they signed up, our system will log that information directly in our database. The day before the volunteer shift, our system will automatically send them a volunteer reminder with the date, time, description, location, and position.
Do you send out volunteer confirmation and reminders?
Don’t need to worry. A volunteer can cancel their shift by logging into their single sign-on support login portal and simply cancel their shift. Our system will update the volunteer opportunities’ capacity and also record this under the volunteer’s contact record.
Still need help? Get in touch with us.
What happens when a volunteer cancels their shift?
No. We pride ourselves with providing you an all-in-one nonprofit solution.
We are a four-part system that includes a volunteer scheduling and management database where you can store and keep track of all of your:
  • Volunteer Applications
  • Liability & Waiver Form Responses
  • Emergency Contact
  • Volunteer Assignments
  • Volunteer Hours Tracking
  • Volunteer Notes
  • ...and much more!
Our nonprofit system also integrates all your volunteer information in their contact record. Now your team can easily access everything under one page. This includes: background information, donation history, event participation history, fundraising history and much more.
The power of having everything in one system means that we are able to create special features and tools to make your nonprofit management lives easier, one of which is the Giveffect Smart Automation software.
We take care of your full data migration, see if you qualify for free data migration today.
Would you like more information? Get in touch with us.
Can I integrate Giveffect with my external volunteer system?

Events & Fundraising System

Yes. On the day of the event, all you have to do is simply download our ticket scanning app. This way, all your participants can show you their QR code in the ticket confirmation email or print out at your door.
If you prefer to do things manually, or would like to enter this in the batch entry format, you can do that as well!
Would you like more information? Get in touch with us.
Do you offer event check-in apps?
You can create unlimited events, RSVP, and fundraising pages with the Giveffect system. These are the types of fundraising pages that you can create with the Giveffect system:
  • Events Pages
  • RSVP Pages
  • Peer-to-Peer Fundraising Pages
  • Team Fundraisers or Team-Based Peer-to-Peer Fundraising Pages
  • Crowdfunding Pages
  • Ticket Sales Pages
  • Raffle Ticket Pages
  • Lectures and Conferences
  • Do it yourself - Start a Fundraiser
  • ...and much more!
Would you like more information? Get in touch with us.
How many events and fundraising pages can we create?
Yes! Many nonprofits host group training events, lectures and meetings with the RSVP event management module. You can do that too.
Would you like more information? Get in touch with us.
Do you support free RSVP events?
Giveffect’s built-in campaign analytics dashboards help your team analyze your campaign’s progress. We have referral tracking and virality tracking tools built-in so you can learn more about your supporters interaction with each fundraising campaign your nonprofit launches.
Our complimentary tools, like: email marketing and direct mail tools allow you to personalize your messages to segmented supporters.
Would you like more information? Get in touch with us.
How do I know if my fundraising campaign is on the right track?
Yes - all fundraising pages will be branded to your nonprofit. Giveffect simply becomes an extension to your website as a subdomain. Your look and feel, and website domain will be branded to your nonprofit.
Your nonprofit can customize each fundraising page: header, description, background image, custom thermometer/progress bar, donation tiers, fundraising goals, image gallery, videos and much more.
Would you like more information? Get in touch with us.
Are each events and fundraising pages branded to our nonprofit?
Giveffect is a four-part system which includes a full events, RSVP and fundraising management system. You can host a slew of fundraising campaigns, branded to your organization. Fundraising pages take on average 7.5 minutes to setup. They are all mobile responsive, designed for the visually impaired and SEO friendly (so people can easily search for your campaign online). These are just some of the nonprofit fundraising campaigns you can host on Giveffect:
  • Ticket Sales Events
  • RSVP Training Event
  • Lectures and Conferences
  • Peer-to-Peer fundraising Pages
  • Team Fundraiser - Team-Based Peer-to-Peer fundraising pages
  • Friends-asking-Friends Fundraising Pages
  • Crowdfunding Pages
  • Special Events
  • Start a Fundraiser (DIY)
  • Raffle Ticket Pages
  • ...and much more!
Our nonprofit system will log all activities and donations right into the Giveffect relationship management database. Everything that should be logged will be logged automatically. Everything that should be sent out will be sent out automatically - such as the: tax-receipts, thank you letters and much more.
The power of having everything in one system means that we are able to create special features and tools to make your nonprofit management lives easier, one of which is the Giveffect Smart Automation software.
We take care of your full data migration, see if you qualify for free data migration today.
Would you like more information? Get in touch with us.
Can I integrate Giveffect with my external events and fundraising system?
Yes. When you create a fundraising campaign with Giveffect’s nonprofit software, you can simply add in the overhead cost per ticket tier, pledges, perks and rewards. That way, your event participant and donor won’t need to wait for their partial tax-receipt to be generated by your business office.
Your Development Director and Finance & Accounting Team will definitely sleep well knowing they do not have to go manually manage all these tax-receipts after the event is over!
Would you like more information? Get in touch with us.
Do you offer Partial-Tax-Receipts for Ticket Sales or Crowdfunding Fundraising Pages?